{"id":15863,"date":"2026-05-24T17:26:09","date_gmt":"2026-05-24T14:26:09","guid":{"rendered":"https:\/\/re-mall.store\/ww\/15863-2\/"},"modified":"2026-05-24T17:54:59","modified_gmt":"2026-05-24T14:54:59","slug":"refund-sq","status":"publish","type":"page","link":"https:\/\/re-mall.store\/ww\/refund-sq\/","title":{"rendered":"Kthimet, rimbursimet dhe anulimi i porosis\u00eb"},"content":{"rendered":"
\nE kuptojm\u00eb se ndonj\u00ebher\u00eb mund t\u2019ju duhet t\u00eb anuloni nj\u00eb porosi, t\u00eb raportoni nj\u00eb problem me nj\u00eb produkt,
\nose t\u00eb k\u00ebrkoni informacion p\u00ebr kthim, z\u00ebvend\u00ebsim ose rimbursim. Kjo faqe shpjegon se si trajtohen
\nk\u00ebto k\u00ebrkesa.<\/p>\n
\n

Ju lutemi vini re se faqja jon\u00eb e internetit funksionon si nj\u00eb platform\u00eb online p\u00ebr informacion mbi produktet dhe d\u00ebrgimin e k\u00ebrkesave.
\nKur d\u00ebrgoni nj\u00eb k\u00ebrkes\u00eb n\u00eb faqen ton\u00eb t\u00eb internetit, t\u00eb dh\u00ebnat tuaja mund t\u2019i p\u00ebrcillen nj\u00eb qendre telefonike partnere
\nose nj\u00eb furnizuesi. Porosia zakonisht konfirmohet me telefon nga nj\u00eb operator.<\/p>\n

P\u00ebr k\u00ebt\u00eb arsye, anulimet e porosive, kthimet, rimbursimet, z\u00ebvend\u00ebsimet, problemet me dor\u00ebzimin
\ndhe defektet e produktit trajtohen nga qendra telefonike, furnizuesi ose kompania q\u00eb ka konfirmuar
\ndhe p\u00ebrpunuar porosin\u00eb tuaj.<\/p>\n<\/div>\n

N\u00ebse keni ndonj\u00eb problem me porosin\u00eb tuaj, m\u00ebnyra m\u00eb e shpejt\u00eb p\u00ebr ta zgjidhur \u00ebsht\u00eb t\u00eb kontaktoni operatorin,
\nqendr\u00ebn telefonike ose furnizuesin q\u00eb konfirmoi porosin\u00eb tuaj me telefon.<\/p>\n

1. Anulimi i porosis\u00eb<\/h2>\n

N\u00ebse keni d\u00ebrguar nj\u00eb k\u00ebrkes\u00eb, por porosia juaj nuk \u00ebsht\u00eb konfirmuar ende me telefon, mund ta anuloni at\u00eb
\ngjat\u00eb telefonat\u00ebs me operatorin.<\/p>\n

N\u00ebse porosia juaj \u00ebsht\u00eb konfirmuar tashm\u00eb, ju lutemi kontaktoni qendr\u00ebn telefonike ose operatorin q\u00eb konfirmoi
\nporosin\u00eb tuaj. Ata do t\u00eb kontrollojn\u00eb statusin e porosis\u00eb dhe do t\u2019ju tregojn\u00eb n\u00ebse anulimi \u00ebsht\u00eb ende i mundur.<\/p>\n

N\u00ebse porosia \u00ebsht\u00eb d\u00ebrguar ose dor\u00ebzuar tashm\u00eb, anulimi mund t\u00eb mos jet\u00eb m\u00eb i mundur.
\nN\u00eb k\u00ebt\u00eb rast, operatori ose furnizuesi do t\u2019ju shpjegoj\u00eb opsionet e disponueshme p\u00ebr kthim ose z\u00ebvend\u00ebsim.<\/p>\n

2. Afati i kthimit<\/h2>\n

K\u00ebrkesat p\u00ebr kthim, z\u00ebvend\u00ebsim ose rimbursim duhet t\u00eb dor\u00ebzohen brenda 14 dit\u00ebve pas marrjes s\u00eb produktit.<\/p>\n

Ju lutemi kontaktoni qendr\u00ebn telefonike ose furnizuesin p\u00ebrpara se t\u00eb d\u00ebrgoni ndonj\u00eb produkt mbrapsht. Mos e ktheni produktin
\npa marr\u00eb udh\u00ebzime kthimi nga operatori ose furnizuesi.<\/p>\n

3. Produkt i d\u00ebmtuar ose me defekt<\/h2>\n

N\u00ebse produkti mb\u00ebrrin i d\u00ebmtuar, me defekt, i paplot\u00eb ose i pap\u00ebrdorsh\u00ebm, ju lutemi kontaktoni qendr\u00ebn telefonike
\nose furnizuesin sa m\u00eb shpejt t\u00eb jet\u00eb e mundur.<\/p>\n

Pas shqyrtimit t\u00eb k\u00ebrkes\u00ebs suaj, furnizuesi ose kompania q\u00eb ka p\u00ebrpunuar porosin\u00eb mund t\u00eb organizoj\u00eb nj\u00eb z\u00ebvend\u00ebsim,
\nrimbursim ose nj\u00eb zgjidhje tjet\u00ebr t\u00eb p\u00ebrshtatshme.<\/p>\n

N\u00eb rastet e konfirmuara t\u00eb produkteve t\u00eb d\u00ebmtuara ose me defekt, kostoja e transportit t\u00eb kthimit mbulohet nga furnizuesi
\nose kompania q\u00eb ka p\u00ebrpunuar porosin\u00eb.<\/p>\n

4. Produkt i gabuar i marr\u00eb<\/h2>\n

N\u00ebse keni marr\u00eb nj\u00eb produkt t\u00eb ndrysh\u00ebm nga ai q\u00eb u konfirmua gjat\u00eb telefonat\u00ebs s\u00eb porosis\u00eb, ju lutemi kontaktoni
\nqendr\u00ebn telefonike ose furnizuesin dhe jepni t\u00eb dh\u00ebnat e porosis\u00eb suaj.<\/p>\n

Pas verifikimit, furnizuesi ose kompania q\u00eb ka p\u00ebrpunuar porosin\u00eb mund t\u00eb organizoj\u00eb z\u00ebvend\u00ebsimin me
\nproduktin e sakt\u00eb, rimbursimin ose nj\u00eb zgjidhje tjet\u00ebr t\u00eb p\u00ebrshtatshme.<\/p>\n

N\u00eb rastet e konfirmuara kur \u00ebsht\u00eb d\u00ebrguar produkt i gabuar, kostoja e transportit t\u00eb kthimit mbulohet nga furnizuesi
\nose kompania q\u00eb ka p\u00ebrpunuar porosin\u00eb.<\/p>\n

5. Ndryshim mendjeje ose k\u00ebrkes\u00eb e klientit<\/h2>\n

N\u00ebse d\u00ebshironi t\u00eb ktheni nj\u00eb produkt p\u00ebr arsye personale, si p\u00ebr shembull n\u00ebse keni ndryshuar mendje pas marrjes s\u00eb porosis\u00eb,
\nju lutemi kontaktoni qendr\u00ebn telefonike ose furnizuesin p\u00ebr t\u00eb kontrolluar n\u00ebse kthimi \u00ebsht\u00eb i mundur.<\/p>\n

Kushtet e kthimit mund t\u00eb varen nga lloji i produktit, gjendja e paketimit, k\u00ebrkesat higjienike dhe rregullat lokale t\u00eb kthimit.
\nN\u00eb shum\u00eb raste, produkti duhet t\u00eb jet\u00eb i pap\u00ebrdorur, i pahapur dhe n\u00eb paketimin origjinal.<\/p>\n

N\u00ebse furnizuesi ose kompania q\u00eb ka p\u00ebrpunuar porosin\u00eb nuk konfirmon ndryshe, klienti mund t\u00eb jet\u00eb p\u00ebrgjegj\u00ebs
\np\u00ebr koston e transportit t\u00eb kthimit n\u00eb raste t\u00eb tilla.<\/p>\n

6. Si t\u00eb k\u00ebrkoni kthim, z\u00ebvend\u00ebsim ose rimbursim<\/h2>\n

P\u00ebr t\u00eb k\u00ebrkuar kthim, z\u00ebvend\u00ebsim ose rimbursim, ju lutemi kontaktoni qendr\u00ebn telefonike, operatorin ose furnizuesin q\u00eb ka konfirmuar
\nporosin\u00eb tuaj.<\/p>\n

Zakonisht mund t\u2019i gjeni t\u00eb dh\u00ebnat p\u00ebrkat\u00ebse t\u00eb kontaktit n\u00eb konfirmimin e porosis\u00eb, n\u00eb paket\u00eb, n\u00eb dokumentet e dor\u00ebzimit
\nose duke p\u00ebrdorur numrin e telefonit nga i cili operatori ju ka kontaktuar.<\/p>\n

Operatori ose furnizuesi mund t\u2019ju k\u00ebrkoj\u00eb t\u00eb jepni emrin tuaj, numrin e telefonit t\u00eb p\u00ebrdorur p\u00ebr porosin\u00eb, emrin e produktit,
\ninformacionin e dor\u00ebzimit, foto t\u00eb produktit ose paket\u00ebs dhe nj\u00eb p\u00ebrshkrim t\u00eb shkurt\u00ebr t\u00eb problemit.<\/p>\n

7. Koha e p\u00ebrpunimit t\u00eb rimbursimit<\/h2>\n

Kthimet, z\u00ebvend\u00ebsimet dhe rimbursimet e miratuara zakonisht p\u00ebrpunohen brenda deri n\u00eb 14 dit\u00eb pune pasi furnizuesi
\nose qendra telefonike t\u00eb ket\u00eb shqyrtuar k\u00ebrkes\u00ebn dhe t\u00eb ket\u00eb marr\u00eb t\u00eb gjith\u00eb informacionin e nevojsh\u00ebm.<\/p>\n

Operatori ose furnizuesi q\u00eb ka p\u00ebrpunuar porosin\u00eb tuaj do t\u2019ju informoj\u00eb p\u00ebr hapat e ardhsh\u00ebm, kushtet e k\u00ebrkuara t\u00eb kthimit
\ndhe afatin e pritsh\u00ebm p\u00ebr rastin tuaj specifik.<\/p>\n

8. Kostot e transportit t\u00eb kthimit<\/h2>\n

Kostot e transportit t\u00eb kthimit varen nga arsyeja e kthimit:<\/p>\n