{"id":15891,"date":"2026-05-24T17:28:55","date_gmt":"2026-05-24T14:28:55","guid":{"rendered":"https:\/\/re-mall.store\/ww\/15891-2\/"},"modified":"2026-05-24T17:54:03","modified_gmt":"2026-05-24T14:54:03","slug":"refund-lv","status":"publish","type":"page","link":"https:\/\/re-mall.store\/ww\/refund-lv\/","title":{"rendered":"Pre\u010du atgrie\u0161ana, naudas atmaksa un pas\u016bt\u012bjuma atcel\u0161ana"},"content":{"rendered":"<div class=\"rml-legal-page\">\nM\u0113s saprotam, ka da\u017ek\u0101rt jums var b\u016bt nepiecie\u0161ams atcelt pas\u016bt\u012bjumu, zi\u0146ot par probl\u0113mu ar produktu<br \/>\nvai piepras\u012bt inform\u0101ciju par atgrie\u0161anu, mai\u0146u vai naudas atmaksu. \u0160aj\u0101 lap\u0101 ir paskaidrots, k\u0101 \u0161\u0101di<br \/>\npiepras\u012bjumi tiek apstr\u0101d\u0101ti.<\/p>\n<div class=\"notice\">\n<p>L\u016bdzu, \u0146emiet v\u0113r\u0101, ka m\u016bsu t\u012bmek\u013ca vietne darbojas k\u0101 tie\u0161saistes platforma produktu inform\u0101cijai un piepras\u012bjumu iesnieg\u0161anai.<br \/>\nKad j\u016bs iesniedzat piepras\u012bjumu m\u016bsu t\u012bmek\u013ca vietn\u0113, j\u016bsu dati var tikt nodoti partneru zvanu centram<br \/>\nvai pieg\u0101d\u0101t\u0101jam. Pas\u016bt\u012bjums parasti tiek apstiprin\u0101ts pa t\u0101lruni ar operatoru.<\/p>\n<p>\u0160\u012b iemesla d\u0113\u013c pas\u016bt\u012bjumu atcel\u0161anu, atgrie\u0161anu, naudas atmaksu, mai\u0146u, pieg\u0101des probl\u0113mas<br \/>\nun produktu defektus risina zvanu centrs, pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums, kas apstiprin\u0101ja<br \/>\nun apstr\u0101d\u0101ja j\u016bsu pas\u016bt\u012bjumu.<\/p>\n<\/div>\n<p>Ja jums ir k\u0101da probl\u0113ma ar pas\u016bt\u012bjumu, \u0101tr\u0101kais veids, k\u0101 to atrisin\u0101t, ir sazin\u0101ties ar operatoru,<br \/>\nzvanu centru vai pieg\u0101d\u0101t\u0101ju, kas apstiprin\u0101ja j\u016bsu pas\u016bt\u012bjumu pa t\u0101lruni.<\/p>\n<h2>1. Pas\u016bt\u012bjuma atcel\u0161ana<\/h2>\n<p>Ja esat iesniedzis piepras\u012bjumu, bet j\u016bsu pas\u016bt\u012bjums v\u0113l nav apstiprin\u0101ts pa t\u0101lruni, j\u016bs varat to atcelt<br \/>\nsarunas laik\u0101 ar operatoru.<\/p>\n<p>Ja j\u016bsu pas\u016bt\u012bjums jau ir apstiprin\u0101ts, l\u016bdzu, sazinieties ar zvanu centru vai operatoru, kas apstiprin\u0101ja<br \/>\nj\u016bsu pas\u016bt\u012bjumu. Vi\u0146i p\u0101rbaud\u012bs pas\u016bt\u012bjuma statusu un inform\u0113s j\u016bs, vai atcel\u0161ana v\u0113l ir iesp\u0113jama.<\/p>\n<p>Ja pas\u016bt\u012bjums jau ir nos\u016bt\u012bts vai pieg\u0101d\u0101ts, atcel\u0161ana var vairs neb\u016bt iesp\u0113jama.<br \/>\n\u0160\u0101d\u0101 gad\u012bjum\u0101 operators vai pieg\u0101d\u0101t\u0101js izskaidros pieejam\u0101s atgrie\u0161anas vai mai\u0146as iesp\u0113jas.<\/p>\n<h2>2. Atgrie\u0161anas termi\u0146\u0161<\/h2>\n<p>Atgrie\u0161anas, mai\u0146as vai naudas atmaksas piepras\u012bjumi j\u0101iesniedz 14 dienu laik\u0101 p\u0113c produkta sa\u0146em\u0161anas.<\/p>\n<p>L\u016bdzu, sazinieties ar zvanu centru vai pieg\u0101d\u0101t\u0101ju, pirms nos\u016bt\u0101t jebkuru produktu atpaka\u013c. Neatgrieziet produktu<br \/>\nbez atgrie\u0161anas nor\u0101d\u012bjumu sa\u0146em\u0161anas no operatora vai pieg\u0101d\u0101t\u0101ja.<\/p>\n<h2>3. Boj\u0101ts vai defekt\u012bvs produkts<\/h2>\n<p>Ja produkts tiek sa\u0146emts boj\u0101ts, defekt\u012bvs, nepiln\u012bgs vai nelietojams, l\u016bdzu, p\u0113c iesp\u0113jas \u0101tr\u0101k sazinieties ar zvanu centru<br \/>\nvai pieg\u0101d\u0101t\u0101ju.<\/p>\n<p>P\u0113c j\u016bsu piepras\u012bjuma izskat\u012b\u0161anas pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums, kas apstr\u0101d\u0101ja pas\u016bt\u012bjumu, var organiz\u0113t mai\u0146u,<br \/>\nnaudas atmaksu vai citu piem\u0113rotu risin\u0101jumu.<\/p>\n<p>Apstiprin\u0101tos boj\u0101tu vai defekt\u012bvu produktu gad\u012bjumos atgrie\u0161anas s\u016bt\u012b\u0161anas izmaksas sedz pieg\u0101d\u0101t\u0101js<br \/>\nvai uz\u0146\u0113mums, kas apstr\u0101d\u0101ja pas\u016bt\u012bjumu.<\/p>\n<h2>4. Sa\u0146emts nepareizs produkts<\/h2>\n<p>Ja esat sa\u0146\u0113mis citu produktu nek\u0101 tas, kas tika apstiprin\u0101ts pas\u016bt\u012bjuma zvana laik\u0101, l\u016bdzu, sazinieties ar<br \/>\nzvanu centru vai pieg\u0101d\u0101t\u0101ju un sniedziet sava pas\u016bt\u012bjuma inform\u0101ciju.<\/p>\n<p>P\u0113c p\u0101rbaudes pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums, kas apstr\u0101d\u0101ja pas\u016bt\u012bjumu, var organiz\u0113t mai\u0146u pret<br \/>\npareizo produktu, naudas atmaksu vai citu piem\u0113rotu risin\u0101jumu.<\/p>\n<p>Apstiprin\u0101tos gad\u012bjumos, kad nos\u016bt\u012bts nepareizs produkts, atgrie\u0161anas s\u016bt\u012b\u0161anas izmaksas sedz pieg\u0101d\u0101t\u0101js<br \/>\nvai uz\u0146\u0113mums, kas apstr\u0101d\u0101ja pas\u016bt\u012bjumu.<\/p>\n<h2>5. P\u0101rdom\u0101\u0161ana vai klienta piepras\u012bjums<\/h2>\n<p>Ja v\u0113laties atgriezt produktu personisku iemeslu d\u0113\u013c, piem\u0113ram, ja p\u0113c pas\u016bt\u012bjuma sa\u0146em\u0161anas p\u0101rdom\u0101j\u0101t,<br \/>\nl\u016bdzu, sazinieties ar zvanu centru vai pieg\u0101d\u0101t\u0101ju, lai p\u0101rbaud\u012btu, vai atgrie\u0161ana ir iesp\u0113jama.<\/p>\n<p>Atgrie\u0161anas nosac\u012bjumi var b\u016bt atkar\u012bgi no produkta veida, iepakojuma st\u0101vok\u013ca, higi\u0113nas pras\u012bb\u0101m un viet\u0113jiem atgrie\u0161anas noteikumiem.<br \/>\nDaudzos gad\u012bjumos produktam j\u0101b\u016bt nelietotam, neatv\u0113rtam un ori\u0123in\u0101laj\u0101 iepakojum\u0101.<\/p>\n<p>Ja pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums, kas apstr\u0101d\u0101ja pas\u016bt\u012bjumu, neapstiprina cit\u0101di, \u0161\u0101dos gad\u012bjumos klients var b\u016bt atbild\u012bgs<br \/>\npar atgrie\u0161anas s\u016bt\u012b\u0161anas izmaks\u0101m.<\/p>\n<h2>6. K\u0101 piepras\u012bt atgrie\u0161anu, mai\u0146u vai naudas atmaksu<\/h2>\n<p>Lai piepras\u012btu atgrie\u0161anu, mai\u0146u vai naudas atmaksu, l\u016bdzu, sazinieties ar zvanu centru, operatoru vai pieg\u0101d\u0101t\u0101ju, kas apstiprin\u0101ja<br \/>\nj\u016bsu pas\u016bt\u012bjumu.<\/p>\n<p>Attiec\u012bgo kontaktinform\u0101ciju parasti var atrast pas\u016bt\u012bjuma apstiprin\u0101jum\u0101, uz iepakojuma, pieg\u0101des dokumentos<br \/>\nvai izmantojot t\u0101lru\u0146a numuru, no kura operators ar jums sazin\u0101j\u0101s.<\/p>\n<p>Operators vai pieg\u0101d\u0101t\u0101js var l\u016bgt nor\u0101d\u012bt j\u016bsu v\u0101rdu, pas\u016bt\u012bjumam izmantoto t\u0101lru\u0146a numuru, produkta nosaukumu,<br \/>\npieg\u0101des inform\u0101ciju, produkta vai iepakojuma fotoatt\u0113lus un \u012bsu probl\u0113mas aprakstu.<\/p>\n<h2>7. Naudas atmaksas apstr\u0101des laiks<\/h2>\n<p>Apstiprin\u0101tas atgrie\u0161anas, mai\u0146as un naudas atmaksas parasti tiek apstr\u0101d\u0101tas l\u012bdz 14 darba dienu laik\u0101 p\u0113c tam, kad pieg\u0101d\u0101t\u0101js<br \/>\nvai zvanu centrs ir izskat\u012bjis piepras\u012bjumu un sa\u0146\u0113mis visu nepiecie\u0161amo inform\u0101ciju.<\/p>\n<p>Operators vai pieg\u0101d\u0101t\u0101js, kas apstr\u0101d\u0101ja j\u016bsu pas\u016bt\u012bjumu, inform\u0113s j\u016bs par n\u0101kamajiem so\u013ciem, nepiecie\u0161amajiem atgrie\u0161anas nosac\u012bjumiem<br \/>\nun paredzamo termi\u0146u j\u016bsu konkr\u0113tajam gad\u012bjumam.<\/p>\n<h2>8. Atgrie\u0161anas s\u016bt\u012b\u0161anas izmaksas<\/h2>\n<p>Atgrie\u0161anas s\u016bt\u012b\u0161anas izmaksas ir atkar\u012bgas no atgrie\u0161anas iemesla:<\/p>\n<ul>\n<li><strong>Boj\u0101ts vai defekt\u012bvs produkts:<\/strong> atgrie\u0161anas s\u016bt\u012b\u0161anu sedz pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums,<br \/>\nkas apstr\u0101d\u0101ja pas\u016bt\u012bjumu, p\u0113c probl\u0113mas apstiprin\u0101\u0161anas.<\/li>\n<li><strong>Sa\u0146emts nepareizs produkts:<\/strong> atgrie\u0161anas s\u016bt\u012b\u0161anu sedz pieg\u0101d\u0101t\u0101js vai uz\u0146\u0113mums,<br \/>\nkas apstr\u0101d\u0101ja pas\u016bt\u012bjumu, p\u0113c probl\u0113mas apstiprin\u0101\u0161anas.<\/li>\n<li><strong>P\u0101rdom\u0101\u0161ana vai personiski iemesli:<\/strong> klients var b\u016bt atbild\u012bgs par atgrie\u0161anas s\u016bt\u012b\u0161anas izmaks\u0101m,<br \/>\nja vien pieg\u0101d\u0101t\u0101js neapstiprina cit\u0101di.<\/li>\n<\/ul>\n<p>L\u016bdzu, nes\u016btiet nevienu produktu atpaka\u013c, pirms neesat sa\u0146\u0113mis atgrie\u0161anas nor\u0101d\u012bjumus no operatora vai pieg\u0101d\u0101t\u0101ja.<\/p>\n<h2>9. Ja nevarat sazin\u0101ties ar zvanu centru<\/h2>\n<p>Ja nevarat sazin\u0101ties ar operatoru, zvanu centru vai pieg\u0101d\u0101t\u0101ju, varat sazin\u0101ties ar mums pa e-pastu. M\u0113s dar\u012bsim<br \/>\nvisu iesp\u0113jamo, lai pal\u012bdz\u0113tu jums noteikt attiec\u012bgo partneri vai, ja iesp\u0113jams, p\u0101rs\u016bt\u012bt j\u016bsu piepras\u012bjumu.<\/p>\n<div class=\"contact-box\">\n<p><strong>Kontaktpersonas e-pasts:<\/strong><br \/>\n<a href=\"mailto:support@re-mall.store\">support@re-mall.store<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u0113s saprotam, ka da\u017ek\u0101rt jums var b\u016bt nepiecie\u0161ams atcelt pas\u016bt\u012bjumu, zi\u0146ot par probl\u0113mu ar produktu vai piepras\u012bt inform\u0101ciju par atgrie\u0161anu, mai\u0146u vai naudas atmaksu. \u0160aj\u0101 lap\u0101 ir paskaidrots, k\u0101 \u0161\u0101di piepras\u012bjumi tiek apstr\u0101d\u0101ti. L\u016bdzu, \u0146emiet v\u0113r\u0101, ka m\u016bsu t\u012bmek\u013ca vietne darbojas k\u0101 tie\u0161saistes platforma produktu inform\u0101cijai un piepras\u012bjumu iesnieg\u0161anai. Kad j\u016bs iesniedzat piepras\u012bjumu m\u016bsu t\u012bmek\u013ca [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-15891","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/pages\/15891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/comments?post=15891"}],"version-history":[{"count":3,"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/pages\/15891\/revisions"}],"predecessor-version":[{"id":15996,"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/pages\/15891\/revisions\/15996"}],"wp:attachment":[{"href":"https:\/\/re-mall.store\/ww\/wp-json\/wp\/v2\/media?parent=15891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}